How Vancouver Plumbers collects, uses, and protects your personal information, in plain language.
Vancouver Plumbers is a connection service — not a licensed plumbing contractor. Any personal information you provide is used solely to help connect you with reliable local plumbing help across Vancouver and nearby areas. We never sell your information to third parties.
Effective Date: January 1, 2025 | Jurisdiction: Canada (PIPEDA)
VancouverPlumbers.ca is a connection service — not a licensed plumbing contractor. We help connect homeowners, landlords, tenants, property managers, strata councils, and business owners in Vancouver and nearby areas with reliable local plumbing professionals.
This Privacy Policy explains, in plain language, how we collect, use, and protect the personal information you share with us when you use our service. We have kept this document as straightforward as possible — no unnecessary legal complexity.
This policy is governed by Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applies to all users of VancouverPlumbers.ca.
When you use VancouverPlumbers.ca to request a connection with a local plumbing professional, we may collect the following types of personal information:
We collect this information only when you voluntarily submit it through our contact form, phone inquiry, or other communication channels on this website. We do not collect information passively beyond standard analytics cookies (described below).
VancouverPlumbers.ca is a connection service — not a licensed plumbing contractor. The personal information you provide is used solely to help connect you with reliable local plumbing professionals in Vancouver and nearby areas.
Specifically, we use your information to:
We do not use your personal information for unsolicited marketing, automated profiling, or any purpose unrelated to facilitating your plumbing service connection.
We do not sell, rent, or trade your personal information to any third party. We may share your information in the following limited circumstances:
Our plumbing partners are selected for their reliability and professionalism. However, once your information has been passed to a partner, their own privacy practices apply to any data they hold.
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.
In general, information submitted through a service request is retained for a reasonable period to:
When your personal information is no longer needed, we securely delete or anonymise it.
VancouverPlumbers.ca is committed to complying with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the right to:
To exercise any of these rights, please contact us using the details provided in Section 11 of this policy. We will respond to your request within a reasonable time frame, and in any event within 30 days.
Our website may contain links to third-party websites — for example, links to social media platforms or local partner resources. These sites are not operated by VancouverPlumbers.ca, and we are not responsible for their privacy practices or content.
We encourage you to review the privacy policy of any third-party site you visit. A link from VancouverPlumbers.ca does not constitute an endorsement of that site's privacy or data-handling practices.
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:
While we strive to protect your personal information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any breach in accordance with applicable Canadian law.
VancouverPlumbers.ca is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information through our website, please contact us so we can promptly remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the way we operate our connection service. When we make material changes, we will update the effective date at the top of this page.
We encourage you to review this policy periodically. Your continued use of VancouverPlumbers.ca after any changes are posted constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to withdraw your consent, please reach out to us directly:
Vancouver Plumbers
We aim to respond to all privacy-related inquiries within 10 business days.
VancouverPlumbers.ca is committed to handling your personal information responsibly and transparently. We help connect you with reliable local plumbing help across Vancouver — your trust is at the heart of everything we do.
We help connect you with reliable local plumbing help — and we take your privacy just as seriously as we take the quality of that connection. Here is what you can expect when you work with us.
We are a locally focused referral service based in Vancouver — not a national call centre. We help connect homeowners, landlords, property managers, strata councils, and business owners across Vancouver and nearby areas with reliable local plumbing help.
Any personal information you share with us is only used to connect you with vetted local plumbing partners. We work exclusively with professionals serving Vancouver and surrounding communities.
Your privacy matters to us. We do not sell, rent, or trade your personal information to third parties. Data is collected solely to facilitate connections with trusted local plumbing professionals.
Our privacy practices comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We handle your information responsibly, honestly, and in plain language — no fine print surprises.
Questions about how your data is handled?
You can reach us at info@vancouverplumbers.ca or call +1 (604) 256-1634. We are happy to answer any questions about your personal information or how we operate as a local Vancouver connection service.
We help connect you with reliable local plumbing help across Vancouver and nearby areas. Whether you're a homeowner, landlord, property manager, or business owner — we're here to help.
Your privacy is respected. We only share your information with vetted local plumbing partners.